On the court and in life, 11-time champion basketball coach Phil Jackson said:
"You can't be out there with a veneer or a shield. You have to be a receptive person. So you're ready to adjust or react to any situation."
"It's the lightness about your attitude, more than the intensity of your work ethic, that makes the team better."
That's not to say that work ethic isn't foundational to successful living. From Bill Gates to Mother Teresa to Abraham Lincoln to the Beatles, there are countless examples of winning through devoted and often thankless effort. In the end though, people respond to those who meet them on their level. It's not what you know that makes the difference; it's who you care about.
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