Written by Nancy Duarte:
Do you get the feeling that people aren’t connecting with your
message on a personal level? Maybe you put a lot of time and hard work
into your presentations, only to receive blank stares from a tuned-out
audience.
Here’s my secret: The easiest way to get your audience to care is to add elements of emotional contrast.
Emotions have a tendency to pique our interest, and incorporating both
positive and negative emotions into a presentation can transform a
stagnant message into something stimulating. Here are some common
mistakes people make when it comes to emotional content in
presentations.
Mistake: Leaving out the human connection
Are
you making an effort to add genuine feeling to your talks? An audience
that doesn’t have any emotional attachment to a message will become
disconnected, distracted, and, worst of all, bored. Evoking laughter,
gasps of awe or fear, concerned looks, and even applause throughout your
talk are all signals that you’ve triggered an emotional reaction in
your audience. Audiences love these moments, but they require some additional effort from the presenter to both dream up and execute.
Mistake: Information is not enhanced with emotional appeal
The majority of presentations are purely analytical. They offer information but no human connection. The
goal is to mix analytical content with emotional content, which creates
contrast and therefore creates interest. Look at any of the analytical
topics from the below list. By themselves, they don’t have any emotional
charge to them—neither pain nor pleasure. Yet, they could all be
presented in an emotional way.
For example, you could say that an
acquisition took place. But that fact is neutral until you tell the
story of the struggle it took to acquire the company or the heroics
displayed by both parties to expedite it. Data is purely analytical until you explain why it matters.
Which
type of content below do you tend to incorporate more into your
presentations? How could you add an emotional element to it?
Mistake: Not building anticipation and emotional peaks
The best moviemakers in the industry understand that emotion is the secret to making sure audiences don’t get bored. In film, emotion is measured beats.
Beats are the smallest structural element in a movie; there can be
several in one scene. In fact, scenes are analyzed to make sure there is
a shift of emotion in every single one. Screenwriters carefully ensure
that the emotions are moving between pain and pleasure so that the
audience remains engaged. Moving back and forth between analytical and
emotional content works for presentation audiences as well. You should
deliberately build emotional peaks in your talk, taking your listeners on a journey of tension and release.
Remember,
contrast is critical for keeping the audience interested. You don’t
need to get rid of your data-rich graphs or statistics, just find ways
to sprinkle in some humor, suspense, or story. Inventory your slides,
identify any content that can be transformed from analytical to
emotional, and change it wherever appropriate.
Involving your
listeners emotionally helps them form a relationship with you and your
message. Your audience will thank you with their laughter, tears,
applause, and attention.
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