Captain Abrashoff learned that only 45% of his crew had ever taken the Scholastic Aptitude Test, or SAT, needed to enter college. So he had an SAT administrator flown out to the ship, thirty miles south of Iraq. It triggered a larger wave of academic work by the sailors -- in time, hundreds also took advantage of a program to take college courses online.
"Anything you can do to understand your people, support them in tough times, and nurture their gifts will pay benefits to your bottom line."
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