We've all experienced it. That sinking feeling that occurs when the job
interview that was going so well suddenly goes off track. Maybe it's the
expression on the hiring manager's face, or the awkward pause that
ensues, but there is little doubt when it happens.
Common
interview mistakes, of course, include bad mouthing your former
employer, failing to adequately research the company or the position and
just plain talking too much. Careerbuilder.com, a job posting site,
publishes an annual list of interview blunders, including asking the
hiring manager for a ride home or flushing the toilet during a phone
interview.
Thanks
to the rise of social media sites such as Facebook and Twitter, dumb
interview moves are taking on a new character. The urge to share
everything about one's life with friends and strangers via cyberspace is
invading the very private atmosphere of the recruiter's office.
Moreover, the need to stand out in the information cacophony of the Web
has increased the pressure to seem unique and special.
"We've
been socialized to assume that we have to stand out in some way, and
we're encouraged to be bold," says Roy Cohen, author of "The Wall Street
Professional's Survival Guide" and a New York City-based career coach.
"But that is not necessarily what people are looking for in candidates
to bring on board. They want people who fit in."
Oversharing has
now become an occupational hazard of the job hunt. Here are 5 examples
of when too much information was, well, really too much information:
"I'm in anger management because I hit a former co-worker."
"I've
had candidates share with me their anger management problems, views on
gender, age, and other things that can be damaging in an interview,"
says Shilonda Downing, owner of Virtual Work Team, which helps business
owners find remote workers. "One candidate recently mentioned that he
was going through anger management for hitting a co-worker in corporate
America, and that is why he would like to work from home going forward."
Major
character flaws, particularly when they are of the physical-harm
variety, shouldn't be brought up in an interview. Bringing up
disagreements with colleagues or managers as a reason for leaving a
former employer doesn't bode well that you'll be reliable and reasonable
in a new position--even if it is a remote one. "Mentioning this is
typically deemed as someone who is unable to handle situations
professionally and without violence," Downing says. Unless you're
required to disclose that you're undergoing some kind of psychological
treatment, find an honest way to work around it.
"Oh, that's because I just took a Xanax."
"I
interviewed someone who swore she'd be great at the job, but she was
talking incredibly slowly," says Chenofsky Singer, the career management
coach. "A single word would take forever. I wanted to pull them out of
her mouth." Concerned that the applicant might be suffering from a
legitimate medical issue like low blood sugar, Chenofsky Singer asked if
this was the candidate's typical rate of speaking. "'Oh, yes,' she
replied, 'I take a Xanax before a meeting or a presentation because I
get so nervous. I don't think I'm doing poorly, do you?'"
Having
some nerves before an interview is normal, but before medicating, be
sure of the effects on your personality and disposition. "More than
trying to pick on her individual interviewing style at the time, I was
concerned that there was something I should know," Chenofsky Singer
says, which served as a distraction from a discussion of her
qualifications.
"Just a little itch."
"I
was recruiting for a sales director position for my employer," says Dany
Bourjolly Smith, who's a recruiter with a professional services firm
selling to C-level executives. "I was thrilled to have this candidate in
for a live interview based on his resume. During the interview, he was
saying all of the right things. Suddenly, he takes his right hand and
sticks it inside his sock and shoe and begins scratching under his heel
furiously."
Bourjolly Smith described the itching as
"aggressive," and the candidate continued it while he was talking and
answering questions unfazed. "At the end of the interview, I did my best
to be subtle and not shake his hand. This amounted to an awkward bump
of elbows. He definitely noticed that I didn't shake his hand."
For
a client-facing position like the one this candidate was interviewing
for, but really, for any position at all, behaving in a strange and
unprofessional manner--particularly when it's hygiene-related--is a big
red flag. "Naturally, I declined him for the position," Bourjolly Smith
says. "If he would behave like that in front of a recruiter, I can only
imagine what he would do in front of our clients during a sales
meeting."
"I locked a mentally ill patient in a room to teach him a lesson."
"A
few years ago, I was hired by a nonprofit that provided services for
the homeless, the majority of whom were developmentally disabled, to
find them a facilities director," says Bruce Hurwitz, author of "A
Hooker's Guide to Getting a Job: Parables from the Real World of Career
Counseling and Executive Recruiting." Hurwitz prescreened one
well-qualified candidate who didn't raise any red flags, and sent the
applicant forward to his clients for a full interview. When asked for
examples of how he had interacted with people with psychiatric issues,
"he told my client that there was a person living at his facility who
refused to stay out of the library.
"One day, the candidate
waited for the man to enter the library and locked him in. The man
called him numerous times begging to be let out of the room. He refused
until the man was about to soil himself. When he promised never to enter
the library again, my candidate released him."
When asked for
real-life examples of your skills and expertise, it is best to refrain
from bringing up wild, controversial examples, like ones of abusing
people to keep them in line, particularly when they're developmentally
challenged. "The sad part? My candidate actually thought he was telling
the client positive things about his judgment, and had no idea why they
didn't want him," Hurwitz says.
"Oh, he was killed in a drug deal."
"I
had a woman do an excellent interview," says Holly Wolf, who's
currently the chief marketing officer with Conestoga Bank in
Pennsylvania, but was formerly responsible for hiring staff for an
emergency clinic. At the end of the interview, when she asked why the
woman wanted to be a nurse, she explained that she had gone back to
school after her husband passed away, and she wanted to serve as a good
role model for her young girls.
"She was about 33 so that was an
incredible accomplishment," Wolf says, "so I said, 'I'm sure your
husband is proud of you and what an excellent role model you are for
your daughters.' She looked at me and said, 'He really wasn't a good
role model for our children. He was killed in a drug deal that went
bad.'"
Bringing up losses of friends or family members in an
interview can be a touchy subject. Bringing up the illicit and illegal
dealings of your late friend or family member is an example of taking it
too far. It can be acceptable if you're careful to bring it up in a
casual way, and without so much detail that it makes someone
uncomfortable. Despite it being an excellent interview, the candidate
tainted it by sharing more than was necessary.
2 comments:
Usually this work comes under the banner of EAP (employee assistance program) and may also involve counselling family members of the worker.
I really had fun reading it. Next time when I am on a job interview, I will really stress out the points you raised here. It's not good to be embarrass so better do some thorough research on a company you are applying with and stay relax when you are in an interview.
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