Monday, January 7, 2008

In Them We Trust

"The best way to keep a ship -- or any organization -- on course for success is to give the troops all the responsibility they can handle and then stand back." -- Captain Abrashoff

It's harder than I care to admit to keep my mouth shut sometimes. The temptation when you're holding the trump cards is to play them. I read elsewhere today that leaders spend about 50% of their time listening and just 10% talking (the rest of the time is spent helping others to clarify their ideas, and to plan for the future). Standing back, to use Abrashoff's words, gives trust... which ironically is the only way to earn it from others.

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