Saturday, October 6, 2007

Firm and Flexible

"A leader has to be strong enough to make his own decisions, and stick to them even when they're unpopular; but he also must be self-confident enough to solicit opinions and change his mind without worrying that he'll appear weak." -- Giuliani

Recently IRS auditors requested certain information verbally. As it happened, on that same day an official IRS pronouncement came forth which specifically said that audits should not request such information. Who wants to say "no" to IRS auditors? But it just didn't make sense to act quickly and wastefully hand over information if it wasn't truly required. After consulting a national counsultant, and peers who had been through IRS audits before, I chose to ask politely for more time, and took more time, despite pressure. In the end, the information was required; in the meantime, the decision to be patient was unpopular yet prudent. Taking counsel of others before taking a firm stance allowed me to sleep better at night, even as the tension built.

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