Saturday, September 22, 2007

Turnover, Yes!

Stability is key to success.

I've come to some dissatisfaction with the philosophy of rotating leaders arbitrarily for development. In the coming decades, U.S. demographics will create near historic waves of upward opportunity as retirees depart en masse. With so many holes to plug, today's eagerness to move people around may be replaced by a pining for the ability to keep some semblance of continuity.

Getting down to business here, Giuliani comments on one benefit of turnover. If performance is tracked over time, then replacements can find motivation in competing for the good of the organization against their predecessors' accomplishments. New York police commissioner Bernie Kerik made it a personal mission to keep the number of New York homicides below 629 -- the 1998 total of former commissioner Howard Safir, and the second-lowest since the 1960's.

In my corner of the world, this highlights the value of tracking things that have been untracked before. Tracking is time-consuming and unpopular. But if done properly, it's worth it.

No comments: