Dr. Friendly is a non-certified medical amateur, whose advice column appears exclusively in Hidden Blog.
Dr. Friendly,
I had my auto insurance with a carrier for fifteen years and then decided to switch. Do I owe my old agent a call?
Curtis C. Novice
Curt,
If your experience is like many, your agent has played a similar role to the phone company service hotline - there to answer questions when you need it, and otherwise providing goods in exchange for a fee. Over the years you've provided upwards of $15,000. If you've had no at-fault claims and never been contacted by your agent, then it's been a fair and full exchange for all. Unless you feel like making your phone company a little bit happier, you can refrain from a call with a clear conscience.
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