"When employees feel safe, free to experiment, and apprised of all the information management has, they develop the same feelings as owners." -- Ken Blanchard
Inclusiveness was a popular topic on the latest employee opinion survey. Regarding communication, everyone wants something a little different -- some want to see everything, some want to receive only filtered information that's relevant to them. Traditionally I've forwarded all e-mails unless they're only directed at supervisors. Maybe I'll even go beyond that for an experiment. And helping employees feel safe is rewarding. Last week an employee approached me with sensitive information, the kind she said that she wouldn't normally tell others. For someone to share that means, in my mind, that the culture is alive and well. People can tell when they're being judged, instead of supported, for the unique things they do or for the failures they might encounter while trying something new. Compassion and faith aren't just church words... they're elements of successful living in all walks of life.
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