Sunday, September 22, 2013

Winning Agreement Rather Than Argument

"When you want to change someone's mood, mind, or willingness to act, don't ask yourself, How can I win this argument? Instead, ask, How can I win agreement without anger?"

Many times a question like this may not even cross our mind, we may instinctively jump right into battle mode. My view is right. You're disrespecting me. You're overlooking the facts. You're making a mistake. That belongs to me.

The two of you have some shared goal, though. What is it? Or if nothing, then what's your plan B? If there is no plan B, guess what - it's pretty likely not to be the end of the world. There will be other moments. Meanwhile you're never truly beaten as long as you keep your smile.

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