I've seen this before but love it enough to share it again. The theory of New York City's drastic reduction in crime is attributed in part to the Broken Windows theory. It says that crime is contagious -- that it can start with a broken window and spread to an entire city. Be vigorous about the little things... broken windows, turnstile jumpers, and it will stave off a wave of hopelessness that "everything is going to hell."
In business, I think that the appearance of an office is underappreciated. File rooms and desks littered with unkempt piles of paper create a feeling of either incompetence or being overwhelmed. Spread success; keep things clean!
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