Reggie Jackson: "A manager's value is in the intangibles. Does he create an environment in which everybody can do his job at peak capacity? What kind of comfort level does he bring to the club? How does he maintain morale and confidence? How does he communicate? Does he understand his opponents? Does he understand his personnel? Does he motivate his personnel? Does he teach? Does he treat everybody fairly? Does he command respect? Does he surround himself with good coaches? How does he handle the front office, ownership, and the media? It all plays a part."
Bob Gibson: "The position is about managing people. A manager can't come barging in with a bunch of rules and expect them to work for every team and every player and every situation. Everybody can't be treated the same way. One set of rules just doesn't do the trick. This isn't the Army. It would be an ideal situation if everything was that black and white, but it's not."
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